Privacy Policy

Last Updated: June 5, 2026

Kitchenstar Masalas ("we", "us", "our") values the trust you place in us. This Privacy Policy describes how we collect, use, store, share, and protect your personal information and preferences when you visit our website (https://kitchenstarmasala.in) or purchase our pure spices and balanced blends.

By providing your information to us, you consent to the practices detailed in this Privacy Policy. If you do not agree with these practices, please do not submit personal details to our team.

1. Information We Collect

To process orders and manage inquiries, we collect the following categories of information:

• Contact Information: Your name, phone number, email address, and billing/shipping address.
• Customer Preferences: Spice options, quantities, and product feedback.
• Transaction Details: Log of inquiries, spice order bookings, and payment confirmations.
• Technical Data: IP address, browser type, device information, and website interaction statistics collected via cookies.

2. How We Use Your Information

We process your data for the following professional purposes:

• Fulfilling customer orders and delivery of our authentic spices and blends.
• Managing your product feedback and custom bulk inquiries.
• Communicating with you regarding product launches, availability, and quotes.
• Answering your enquiries sent through our contact forms or WhatsApp chats.
• Improving website functionality and user experience.

3. Sharing Your Information

We respect customer confidentiality. We do not sell or lease your personal information to third-party marketing companies. We share your information strictly in the following cases:

• With Logistics Partners: We share delivery addresses and contact phone numbers with verified courier services to ship your orders.
• Service Providers: We may share data with secure database hosting providers or message services helping us communicate with you.
• Legal Obligations: We may disclose information if required to do so under Indian laws, or in response to a court order or government directive.

4. Data Security

Kitchenstar Masalas implements industry-standard administrative, physical, and technical security measures to safeguard your personal details and order histories from unauthorized access, loss, modification, or exposure.

5. Cookies and Tracking

Our website utilizes cookies to optimize user experience, remember your preferences, and compile aggregated web traffic analytics. You can choose to disable cookies through your browser settings.

6. Retention of Data

We retain your personal and transaction details for as long as necessary to complete your orders, coordinate inquiries, or satisfy commercial record keeping.

7. Your Privacy Rights

You have the right to request access to the personal data we hold about you. You can request corrections if you find the information is incorrect, outdated, or incomplete, or request deletion of your details from our active databases.

8. Policy Revisions

We may modify this Privacy Policy from time to time to align with updated IT laws or food business trade regulations. Any changes will be posted on this page with the revised "Last Updated" date.

9. Contact & Grievances

For any queries, corrections, or concerns regarding your data privacy, you can reach out to our team:

• Address: H.No.: 16-11-1/5/9/A/3, Saleem Nagar Colony, Malakpet, Hyderabad-500 036.
• Phone: +91 76759 04247
• Email: info@kitchenstarmasala.in